We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Industrial Hardware and its affiliates (collectively “Industrial Hardware”) collect and process your personal information through Industrial Hardware, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together “Industrial Hardware”). By using Industrial Hardware, you are consenting to the practices described in this Privacy Notice.


What Personal Information About Customers Does Industrial Hardware Collect?
We collect your personal information in order to provide and continually improve our products and services.


Here are the types of personal information we collect:

For What Purposes Does Industrial Hardware Use Your Personal Information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

What About Cookies and Other Identifiers?
To enable our systems to recognize your browser or device and to provide and improve Industrial Hardware Services, we may/ will use cookies and other identifiers.

Does Industrial Hardware Share Your Personal Information?
Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below and with contracted suppliers and or vendors and service providers that follow practices at least as protective as those described in this Privacy Notice.


Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.


How Secure Is Information About Me?
We design our systems with your security and privacy in mind.


What Information Can I Access?
You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, Industrial Hardware wallet and purchase history in the "Your Account" section of the website.


Are Children Allowed to Use Industrial Hardware?
Industrial Hardware does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Industrial Hardware only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.


Conditions of Use, Notices, and Revisions
If you choose to use Industrial Hardware, your use and any dispute over privacy is subject to this Notice and our “Terms & Conditions” page, including limitations on damages, resolution of disputes, and application of the law of South Africa. If you have any concern about privacy at Industrial Hardware, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.


Automatic Information
Examples of the information we collect and analyse include:

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.


Information from Other Sources
Examples of information we receive from other sources include:

Information You Can Access
Examples of information you can access through Industrial Hardware include: